New York City’s AI chatbot tells business owners to break the law

MANHATTAN, N.Y. (PIX11) – New York City’s MyCity Chatbot has been scrutinized for providing incorrect guidance and advising business owners to violate the law.

Despite these issues, officials have decided not to take down the chatbot. Mayor Eric Adams has defended the tool, although he admitted there are issues.

The chatbot continues to provide inaccurate information, even saying that is legal to terminate employees who complain about harassment, refuse to disclose their pregnancy, or refuse to cut their dreadlocks.

The website does include a disclaimer warning users that the chatbot may “occasionally produce incorrect information.